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PAYMENT POLICY
A $10.00 late fee will be assessed on all late payments. Unpaid accounts may result in termination of child care services. Receipts will be given for all cash payments and for payments by check upon request. No credit card payments are accepted. There will be a $25.00 charge on all returned checks. Cash or money orde3r will be required as payment for a returned check. If a returned check is not paid within one week of notification, your account will be considered unpaid and appropriate actions will be taken, i.e., referral to a collection agency, termination, ect. LATE PICK-UP POLICY
Unless arrangements are made in advance, children picked up after the regular closing time will be charged a late fee of $3.00 for each 15 minutes interval, or portion thereof. Legal authorities will be contacted after all emergency contact listed on the enrollment forms have been tried for children left at the facility for more than one hour after closing time.
RECORDS
All children’s records are kept confidential. Parents may request access to their child’s records; however the original documents are property of Serena’s Magical Child Care. SECURITY
Upon arrival and departure times, it is mandatory that children are signed in and out of care. This is for liability purposes and serves as a transfer of responsibility. Only individuals designated in writing by the parent or legal guardian of the child will be authorized to sign the child in and out of care. Picture identification will be required from individuals not familiar to the caregiver. GUIDANCE POLICY
At Serena’s Magical Child Care discipline consists of positive guidance techniques, redirection, and in extreme situation, thinking time. The use of physical punishment is never permitted.
As your partner in caring for your child, it is important for good communication to exist between parents and provider. If your child is experiencing a change in the home environment that may result in behavioral differences, it is important for you to let me know as soon as possible. I will keep you informed of any behavioral problems concerning your child at the facility. Every effort will be made to resolve any problems that may occur. We reserve the right to ask you to make alternative arrangements for your child. | EXCLUSION POLICY
A child will be excluded from care if one or more of the following conditions exist:
FEVER
RESPIRATORY SYMPTOMS DIARRHEA VOMITING DRAINAGE MOUTH SORES SORE THROAT SKIN PROBLEMS ITCHING INFESTATION APPEARANCE/BEHAVIOR UNUSUAL COLOR IMPETIGO/STREP THROAT CHICKEN POX |
Auxiliary or oral temperature: 100°F, or higher, Rectal temperature: 101 °F, or higher. Especially if accompanied by other symptoms such as vomiting, sore throat, diarrhea, headache and stiff neck, or undiagnosed rash.
Difficult or rapid breathing or severe coughing. Child makes high-pitched croupy or whooping sound after he coughs, or child is unable to lie comfortably due to continuous cough.
An increased number of abnormally loose stools in the previous 24 hours. Observe the childe for other symptoms such as fever, abdominal pain, or vomiting.
Two or more episodes of vomiting within the previous 24 hours.
Thick mucus or pus draining from the eyes or nose.
Inability of the child to control his/her saliva. Sore throat, especially when fever or swollen glands in the neck are present.
Rash – skin rashes, undiagnosed or contagious. Infected sores – sores with crusty, yellow or green drainage which cannot be covered by clothing or bandages.
Persistent itching (or scratching) of body or scalp.
Scabies, head lice, pinworm, ringworm. Until after medication has been started.
Child looks or acts differently: unusually tired, pale, lacking appetite, confused, irritable, and difficult to awaken.
Eyes or skin – yellow (jaundice) – Stool – grey or white – Urine – dark, tea colored – These symptoms can be found in hepatitis and should be evaluated by a physician.
Until 24 hours after antibiotic treatment has been started.
Until one week after the onset of rash, or until all lesions have dried and crusted.
For the mildly ill child, exclusion will be a case by case basis.
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